Mercedes-Benz

2012 Mercedes-Benz E350

CRM Mitchell1 2022-08-23T22:00:37+00:00

Mileage

150,717

Service Date

8/19/2022

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION
• REFILL DIESEL EMISSIONS FLUID
• TEST DRIVE

 

FERNANDO A. gave our service a 5 star review on 8/22/2022

2012 Mercedes-Benz E350 CRM Mitchell1 2022-08-23T22:00:37+00:00

2005 Mercedes-Benz ML350

CRM Mitchell1 2022-08-15T21:59:04+00:00

Mileage

69,188

Service Date

8/11/2022

Services Performed

• -Inspected and found rear window regulator broken and cable frayed. -Recommending replacing window regulator as first step then rechecking.
• WINDOW REGULATOR – Remove & Replace – Rear
• -Service past due. Recommending oil change. -Radiator fan turning on and off randomly. May be overheating. Recommending diagnosis. -Oil leak around top/ sides of the engine. Found valve cover gaskets leaking onto exhaust. Recommending valve cover reseal as first step in repair. -Idler pulley starting to wobble and belt appears original. Recommending replacing belt, tensioner and pulleys. -Brake fluid contaminated. Recommending flush. -Wrong coolant being used. May be just water. Recommending coolant flush. -Air filters due for replacement.
• TEST DRIVE

 

MARGUERITE A. gave our service a 5 star review on 8/14/2022

2005 Mercedes-Benz ML350 CRM Mitchell1 2022-08-15T21:59:04+00:00

2014 Mercedes-Benz E350

CRM Mitchell1 2022-07-15T21:59:45+00:00

Mileage

59,447

Service Date

6/30/2022

Services Performed

• TIRE PRESSURE MONITORING SYSTEM SENSORS – ACTIVATE – Recommended Service Work BODY CORROSION & PAINT CONDITION – CHECK – Recommended Service Work CHASSIS COMPONENTS – CHECK – Recommended Service Work – [Check chassis and load-bearing body components: Check for damage and corrosion.] SEAT BELTS – CHECK – Recommended Service Work – [Check seat belts and buckles for signs of external damage and proper function.] TIRE SEALANT – CHECK – Recommended Service Work – [Check TIREFIT sealant expiration date (where applicable).] TILTING/SLIDING ROOF – CLEAN & INSPECT – Recommended Service Work – [where applicable.] HEADLIGHTS – CORRECT – Recommended Service Work – [Check and correct headlight settings.] TIRE PRESSURE – CORRECT – [Includes spare tire.] BALL JOINTS & RUBBER BOOTS – INSPECT – Front Axle Ball Joints BATTERY – INSPECT – Recommended Service Work – [Inspect battery (main/starter/auxiliary) check condition using "Midtronics MCR 717" tester.] BRAKE PADS – INSPECT – [Check thickness of brake pads, front and rear.] BRAKE SYSTEM – INSPECT – Recommended Service Work – [Visually check brake system components, lines, hoses, calipers. Check thickness of brake pads and disks, front and rear wheels removed.] CATCH, SAFETY CATCH AND HINGES ON ENGINE HOOD – INSPECT COOLANT LEVEL – INSPECT DRIVE SHAFT FLEX DISCS – INSPECT HEADLAMP CLEANING SYSTEM – INSPECT – Recommended Service Work HORN, HEADLAMP FLASHERS, HAZARD FLASHERS, TURN SIGNALS – INSPECT – Recommended Service Work LEAKAGE – INSPECT – [Check for chafe marks, line routing, damaged components.] PANORAMA SLIDING ROOF – INSPECT – Recommended Service Work – [Check, clean and lubricate panoramic roof mechanism (where applicable).] PARKING BRAKE – INSPECT – [Check function test only.] POWER STEERING FLUID – INSPECT STEERING MECHANICAL COMPONENTS – INSPECT – [Includes robber boots.] TIRES – INSPECT – Recommended Service Work – [Inspect tires for damage, measure tread depth.] TRUNK LIGHTING – INSPECT – Recommended Service Work WARNING & INDICATOR LAMPS – INSPECT – Recommended Service Work WINDOW WASHER FLUID LEVEL – INSPECT BRAKE FLUID – REPLACE CABIN AIR FILTER – REPLACE – Combination or dust filter ENGINE OIL & FILTER – REPLACE SPARK PLUGS – REPLACE WIPER BLADES – REPLACE – Recommended Service Work MAINTENANCE MINDER LIGHT – RESET TIRES – ROTATE – Recommended Service Work – [When the vehicle is configured with staggered sizes (different tire sizes, front vs. rear), tire rotation is not possible.]
• PERFORM COOLANT FLUSH
• -Oil seepage noticed at front of engine. Recommending to monitor.

 

STEVE B. gave our service a 5 star review on 7/14/2022

2014 Mercedes-Benz E350 CRM Mitchell1 2022-07-15T21:59:45+00:00

2013 Mercedes-Benz E350

CRM Mitchell1 2022-07-07T22:00:19+00:00

Mileage

75,372

Service Date

6/29/2022

Services Performed

• SPARK PLUGS – Remove & Replace – 4Matic,Base,Sedan
• TRANSMISSION OIL PAN GASKET &/OR FILTER – Remove & Replace – [Includes: Additional time for use of scan tool to perform this procedure.]
• PERFORM COOLANT FLUSH
• TEST DRIVE

 

RICHARD D. gave our service a 5 star review on 7/5/2022

2013 Mercedes-Benz E350 CRM Mitchell1 2022-07-07T22:00:19+00:00

2015 Mercedes-Benz C300

CRM Mitchell1 2022-06-23T21:59:55+00:00

Mileage

31,446

Service Date

6/20/2022

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• -Service "BE" due. -Minor seepage around transmission pan. Recommending to monitor.
• TEST DRIVE

 

SCOTT K. gave our service a 5 star review on 6/22/2022

2015 Mercedes-Benz C300 CRM Mitchell1 2022-06-23T21:59:55+00:00

2015 Mercedes-Benz CLA250

CRM Mitchell1 2022-06-15T21:59:53+00:00

Mileage

161,556

Service Date

6/6/2022

Services Performed

• UPON TECHS DIAGNOSTIC TECH PREFORMED TEST PLANS AND PREFORMED SMOKE TEST FOUND THAT THE INTAKE PIPE HAD MULTIPLE AIR LEAKS THAT WOULD CAUSE A BOOST PROBLEM. AT THIS TIME TECH RECOMMENDS TO REPLACE INTAKE TUBE PIPE AS A FIRST STEP. CLIENT AGREED TO MOVE FORWARD WITH THE REPAIR.
• DURING TECHS REPAIR, BY REMOVING CHARGE PIPE, TURBO WAS MORE VISIBLE TO SEE AND TO INSPECT TECH NOTICED TURBO SHAFT HAS FAILED. AT THIS TIME TECH RECOMMEND TURBO TO BE REPLACE. TECH WOULD NOT RECOMMEND VEHICLE BE DRIVEN IN THIS CONDITION.
• TEST DRIVE

 

CHRIS J. gave our service a 5 star review on 6/13/2022

2015 Mercedes-Benz CLA250 CRM Mitchell1 2022-06-15T21:59:53+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2022-06-11T21:59:11+00:00

Mileage

86,832

Service Date

5/20/2022

Services Performed

• -Tested alternator and found it not charging battery properly. -Found alternator contaminated with oil from an apparent leak. Recommending an oil leak diagnosis. -Recommending replacing alternator as first step then rechecking.
• -Cleaned, inspected and found oil leaking from turbo oil supply and return lines. -Recommending removing lines and resealing then rechecking for any further leaks.
• ALTERNATOR ASSEMBLY – Remove & Replace – [Includes: Test.]
• SEAT PAD / ELEMENT – Remove & Replace – Seat driver side – [Includes: Programming.]
• TURBOCHARGER OIL FEED PIPE – Remove & Replace – Pressure,Right or Left
• TURBOCHARGER OIL FEED PIPE – Remove & Replace – Return,Right or Left
• gas
• -Oil leak noticed. Recommending immediate diagnosis before further damage occurs. -Front left side marker out. Recommending replacement. -Air filters due for replacement. -Spark plugs are overdue for replacement based on mileage.
• TEST DRIVE

 

COREY S. gave our service a 5 star review on 6/9/2022

2012 Mercedes-Benz C250 CRM Mitchell1 2022-06-11T21:59:11+00:00

2007 Mercedes-Benz E350

CRM Mitchell1 2022-06-06T21:59:07+00:00

Mileage

178,377

Service Date

6/3/2022

Services Performed

• -Inspected and found rear trunk wires at hinge point torn. -Recommending wire repair and extending harness a few inches to prevent future binding and breaking. -Repaired wires and verified proper operation from all trunk components at this time.
• INSPECT: BATTERY FLUID LEVEL Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: BRAKE SYSTEM Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: CATCH, SAFETY CATCH AND HINGES ON ENGINE HOOD Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: FLUID LEVELS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: PARKING BRAKE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Funtion test only. INSPECT: TIRES/SPARE TIRE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Correct tire inflation pressure and check for tire damage. REPLACE: ENGINE OIL Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. REPLACE: ENGINE OIL FILTER Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. RESET: FSS DISPLAY Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.
• TEST DRIVE

 

CYNTHIA S. gave our service a 5 star review on 6/5/2022

2007 Mercedes-Benz E350 CRM Mitchell1 2022-06-06T21:59:07+00:00

2015 Mercedes-Benz C300

CRM Mitchell1 2022-05-04T21:59:58+00:00

Mileage

50,435

Service Date

4/29/2022

Services Performed

• -Inspected and found large rock wedged in between rear brake rotor and dust shield. -Remove rock and found rotor damaged. -Recommending replacing rear brakes at this time to avoid further damage. -Found front drive shaft has excessive play in the u-joints causing minor additional noise. -Recommending front drive shaft replacement before failure occurs.
• DISC ROTOR – Remove & Replace – Rear,Both – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
• PROPELLER SHAFT – Removal & Installation – 4Matic Transfer Case to Front Axle – [Includes: Adjust Shaft.]
• -B Service due in 25 days.
• TEST DRIVE

 

HEATHER S. gave our service a 5 star review on 5/3/2022

2015 Mercedes-Benz C300 CRM Mitchell1 2022-05-04T21:59:58+00:00

2011 Mercedes-Benz E350

CRM Mitchell1 2022-04-26T21:59:27+00:00

Mileage

152,199

Service Date

4/1/2022

Services Performed

• DISC ROTOR – Remove & Replace – Both,Front – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
• SPARK PLUGS – Remove & Replace – 4Matic,Base,Sedan
• -Growling noise coming from front of vehicle. Recommending diagnosis. -Transmission service may be due based on mileage (every 70k). -Brake fluid flush due.
• TEST DRIVE

 

HUGO M. gave our service a 5 star review on 4/22/2022

2011 Mercedes-Benz E350 CRM Mitchell1 2022-04-26T21:59:27+00:00