Volkswagen

2013 Volkswagen Jetta

CRM Mitchell1 2023-01-16T22:58:13+00:00

Mileage

136,304

Service Date

1/13/2023

Services Performed

• Confirm customers concern, warm air coming out of the vents very slightly. Tested proper operations of HVAC, recirculation and Tumblr flaps/mixture door actuation and operations. All are working properly at this time. Thermostat is properly opening and closing. Confirm operations. Pressure test cooling system and found no leaks. Vehicle held 15 psi for 15 minutes. Found coolant quality type to be just water and no coolant. Tech notes this plays a major role in heating/cooling operations of engine and heat components. At this time technician is recommending a coolant flush and putting proper coolant in the cooling system and retest.
• Technician was able to do coolant flush Successfully eliminated all air pocket in the system, at this time temperature is at spec. Technician recommends to monitor system if symptoms return we will need more time to diagnose
• TEST DRIVE
• 31 INSPECTION

 

FLOID P. gave our service a 5 star review on 1/15/2023

2013 Volkswagen Jetta CRM Mitchell1 2023-01-16T22:58:13+00:00

2019 Volkswagen Golf R

CRM Mitchell1 2022-09-25T21:58:30+00:00

Mileage

44,727

Service Date

9/13/2022

Services Performed

• Standard Maintenance (every 20,000 miles) includes All Minor Maintenance Items. Extended Maintenance occurs every 40,000 miles. BATTERY – CHECK – [Battery: Check (and second battery if applicable).] BODY COMPONENTS – INSPECT – [Body Interior and Exterior – Check for corrosion.] BRAKE FLUID LEVEL – INSPECT – [Inspect brake system and shock absorber for leaks and damage, check thickness of brake pads, brake disc condition front and rear. Look for contact pattern and corrosion of brake discs, and check brake fluid level subject to abrasion.] BRAKE PADS – INSPECT – [(front and rear) – Check thickness and brake disc condition. Look for contact pattern and corrosion of brake discs.] BRAKE SYSTEM – INSPECT – [Check for leaks and damage. Coil Springs and Shock Absorbers (front and rear) – Check for damage.] COOLING SYSTEM – INSPECT – [Check level and frost protection] ENGINE – INSPECT – [Inspect engine compartment components – Check for leaks and damage. Check related components including transmission, final drive, and drive axle boots for leaks and damage] EXHAUST SYSTEM – INSPECT – [Check for leaks and damage.] HORN OPERATION – INSPECT – [Check function.] LIGHTING SYSTEM – INSPECT – [Inspect Exterior Lighting – Check function of front and rear lights, headlights (adjust if necessary), automatic headlights (if applicable), turn signals, cornering lights, and hazard warning lights.] LIGHTS & CONTROLS – INSPECT – [Interior Lighting – Check function of glove box lights, cigarette lighter/power outlets, luggage compartment, and all warning lights.] RIBBED BELT GUIDE ROLLERS – INSPECT – [Check condition.] SUNROOF RAILS – INSPECT – [Sunroof, Panoramic Sliding (if applicable) – Check function. Sunroof, Non-Panoramic Sliding (if applicable) – Check function and clean then lubricate guide rails with special lubricant.] SUSPENSION & STEERING COMPONENTS – INSPECT – [Suspension and Steering – Check ball joints, wheel bearings, drive axles, coupling rods, tie rod ends, and stabilizer bar rubber bushings for damage and excessive play.] TIRE PRESSURE – INSPECT – [Tire Pressure Monitoring System – Calibrate to correct tire pressure settings.] TRAILER TOW HITCH – INSPECT – [Removable Trailer Hitch – Check function and inspect for damage.] UNDERBODY CONTACT POINTS & LINKAGE – INSPECT – [Check underbody protection, underbody trim panels, wire routing, and plugs for damage.] WINDSHIELD WIPER & WASHER SYSTEMS – INSPECT – [Inspect windshield washer, headlight cleaning system, and wiper blades: Check for damage and function. Check fluid level and add if necessary. Check function and adjust spray nozzle if necessary, fluid level, and freeze protection.] CABIN AIR FILTER – REPLACE – Dust and pollen filter – [Replace every 40,000 miles or 24 months, whichever occurs first.] ENGINE OIL – REPLACE ENGINE OIL FILTER – REPLACE SPARK PLUGS – REPLACE – [Replace every 40,000 miles (60,000 kilometers) or 48 months, whichever occurs first.] SERVICE INTERVAL INDICATOR/DISPLAY – RESET VEHICLE – TEST – [Test Drive – Check braking, kickdown, steering, electrical, heating/ventilation systems, air conditioning, handling, and parking brake.]
• -Rear brakes are […]
  

2019 Volkswagen Golf R CRM Mitchell1 2022-09-25T21:58:30+00:00

2008 Volkswagen Passat

CRM Mitchell1 2022-09-01T22:01:54+00:00

Mileage

86,743

Service Date

8/29/2022

Services Performed

• -Pressure tested system. -Confirmed main coolant leak coming from thermostat and water pump housing. -Recommending replacing water pump and thermostat assembly with related parts as first step then checking for any additional leaks that can not be confirmed at this time. -Customer declined repairs. -German Car Service does not recommend driving vehicle in this condition. Severe engine damage may occur.
• -Service due message on. Recommending service. -Based on mileage, vehicle is due for spark plug replacement, transmission service and a brake fluid flush.
• TEST DRIVE

 

ANDREW C. gave our service a 5 star review on 8/30/2022

2008 Volkswagen Passat CRM Mitchell1 2022-09-01T22:01:54+00:00

2005 Volkswagen New Beetle

CRM Mitchell1 2022-07-23T21:59:00+00:00

Mileage

152,589

Service Date

7/19/2022

Services Performed

• REMOVE BROKEN BOLT USED FOR ATTACHING SKID PLATE, REPAIR AND REATTACH.

 

DEBORAH E. gave our service a 5 star review on 7/22/2022

2005 Volkswagen New Beetle CRM Mitchell1 2022-07-23T21:59:00+00:00

2014 Volkswagen Passat

CRM Mitchell1 2022-03-23T22:03:56+00:00

Mileage

93,208

Service Date

3/22/2022

Services Performed

• -Pressure tested cooling system. -Inspected and found radiator leaking. -Recommending radiator replacement as first step then recheck system for any additional leaks.
• RADIATOR – Remove & Replace – 1.8L Eng
• COOLING SYSTEM – Bleed
• -Tire Pressure Monitoring System light on. Recommending diagnosis.

 

AVORY N. gave our service a 5 star review on 3/22/2022

2014 Volkswagen Passat CRM Mitchell1 2022-03-23T22:03:56+00:00

2016 Volkswagen Jetta

CRM Mitchell1 2021-11-30T23:00:58+00:00

Mileage

54,925

Service Date

11/29/2021

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE
• -Front brakes are at 12mm. -Rear brakes are at 6mm. -Slight squeak noticed due to rust and scoring of rotors. No safety concern found. Recommending brake replacement when more wear has occurred. -Spark plug replacement due at 60k miles.
• TEST DRIVE

 

MIRANDA J. gave our service a 5 star review on 11/29/2021

2016 Volkswagen Jetta CRM Mitchell1 2021-11-30T23:00:58+00:00

2005 Volkswagen New Beetle

CRM Mitchell1 2021-10-21T22:01:35+00:00

Mileage

146,929

Service Date

10/18/2021

Services Performed

• -NO WARRANTY on customer supplied parts. -Found left side tail light hard wired to right side tail light. -Traced problem to fuse #23 being burnt out, causing factory wiring to not work. -Removed all non OEM wiring and rewired correctly using the OEM harness. -Replaced fuse and found all lights working at this time. -Turn signals are flashing fast due to LED bulbs being used. LED bulbs do not carry the same current as an OEM bulb, tricking the car to think a light bulb is out. Fast flashing is used as a warning that a bulb is out. Recommending reverting to OEM bulbs. -Replaced tail light with customer supplied part due to original light housing being broken. -Recommending replacing housing and plug for passenger side light due to damage.

 

DEBORAH E. gave our service a 5 star review on 10/20/2021

2005 Volkswagen New Beetle CRM Mitchell1 2021-10-21T22:01:35+00:00

2004 Volkswagen Jetta

CRM Mitchell1 2021-10-08T22:05:42+00:00

Mileage

123,662

Service Date

10/7/2021

Services Performed

• -Air bag warning light on. Recommending diagnosis. -Brake fluid dark and dirty. Recommending flush. -Vacuum pump leaking oil. Recommending replacement in future. -Axle shaft seals seeping. Appears axles were removed without replacing seals. Recommending to monitor. -Valve cover gasket seepage noticed. Recommending to monitor. -Brake pad life good, but rotors were not resurfaced when replaced last. -Front shock top hats popping through mounts. Looks to not be seating properly. -Rear tires are rubbing against mud flaps. Not proper size. -Engine cover missing bushing. Recommending replacement.
• TEST DRIVE

 

MARK R. gave our service a 5 star review on 10/7/2021

2004 Volkswagen Jetta CRM Mitchell1 2021-10-08T22:05:42+00:00

2007 Volkswagen Jetta

CRM Mitchell1 2021-10-06T22:04:08+00:00

Mileage

132,810

Service Date

10/5/2021

Services Performed

• FLYWHEEL (STD TRANS) – Remove & Replace – In-Line5,5 Spd Trans – [DOES NOT include resurface Flywheel.]
• -Rear brakes below minimum spec. Recommending replacement. -Brake fluid flush due. -Air filter replacement due. -Belt replacement due. -Spark plug replacement due. -Oil leak from valve cover area noticed. Recommending cleaning and diagnosing leak. -Tire pressure monitoring system light on. Recommending taking vehicle to tire shop to get repaired.
• TEST DRIVE

 

DAWN H. gave our service a 5 star review on 10/5/2021

2007 Volkswagen Jetta CRM Mitchell1 2021-10-06T22:04:08+00:00

2005 Volkswagen New Beetle

CRM Mitchell1 2021-09-07T22:02:36+00:00

Mileage

146,180

Service Date

9/3/2021

Services Performed

• -Front passenger headlight housing is damaged internally. Wires were cut and incorrectly repaired. -Was able to fix connections and make light work at this time, but may fail again in near future. -Recommending replacing headlight housing. -Rear drivers side tail light is damaged along with the lights wiring harness. The wires appear to have been cut and repaired incorrectly. Unable to find any source voltage at this time. -Recommending further diagnosis time.
• SPARK PLUGS – Remove & Replace
• AIR CLEANER ELEMENT – Remove & Replace
• FUEL FILTER – Remove & Replace
• PERFORM LUBE, OIL, AND FILTER CHANGE
• PERFORM MULTIPOINT INSPECTION
• TEST DRIVE

 

DEBORAH E. gave our service a 5 star review on 9/5/2021

2005 Volkswagen New Beetle CRM Mitchell1 2021-09-07T22:02:36+00:00