The technician confirmed the customer's concern that the vehicle wouldn't start. After connecting a battery jump box, the vehicle started, allowing the technician to conduct tests. Multiple fault codes were found in the computer. The technician attempted to charge the battery, but it wouldn't hold a charge. Therefore, the recommendation is to replace the battery to proceed with proper diagnostics. The technician successfully replaced and re-registered the battery, allowing for comprehensive diagnostics on the starting system. The charging system and alternator were found to be functioning properly. All stored codes in the DME were cleared, and the technician re calibrated the moonroof, which had lost its calibration. After a road test, the technician confirmed that everything was operating within specifications. However, the vehicle is due for an oil change, and a brake fluid flush is also approaching. The technician recommends performing both services, as the vehicle may require additional maintenance based on its history and mileage.
MULTIPOINT INSPECTION
BATTERY – Remove & Replace – [Includes: Test.]
TEST DRIVE
Douglas S. gave our service a 5 star review on 6/26/2026
Vehicle came into shop for possible battery drain concern. Jump started vehicle, confirmed charging system is operating properly. Gained access to battery, tested battery as bad at this time. Checked for battery replacement registry, battery has never been replaced according to registry and looks original to car. Parasitic draw testing requires good battery performance to perform. Scanned for faults, recovered numerous undervoltage codes throughout vehicle systems. Rec replace battery to continue testing as needed. After battery replacement and registry, cleared codes and test drive. No codes returned at this time.
CHARGING SYSTEM – Check – [Includes: Check Battery, Regulator and voltage output.]
Left Rear Tire uneven tread wear is very damaging to all wheel drive systems rec replace all 4 tires Oil Change & Filter no sticker Oil Life % no sticker Tire Rotation no Engine Oil no sticker Brake Fluid 1% moisture Coolant full and 40 below Power Steering Fluid electric Air Filter did not inspect Cabin Filter did not inspect Fuel Filter in tank Spark Plugs / Wires clubs are due every 60,000 miles Battery Charge new today Brakes (Pads/Shoes) front are 12mm 12mm rears are 11mm 11mm all 4 rotors are dished Other ride height link and bracket brocket rec replace ride height link and bracket on control aarm
BATTERY – Remove & Replace – [Includes: Test.]
TEST DRIVE
Darelle W. gave our service a 5 star review on 6/14/2026
Vehicle came into shop for possible battery drain concern. Jump started vehicle, confirmed charging system is operating properly. Gained access to battery, tested battery as bad at this time. Checked for battery replacement registry, battery has never been replaced according to registry and looks original to car. Parasitic draw testing requires good battery performance to perform. Scanned for faults, recovered numerous undervoltage codes throughout vehicle systems. Rec replace battery to continue testing as needed. After battery replacement and registry, cleared codes and test drive. No codes returned at this time.
CHARGING SYSTEM – Check – [Includes: Check Battery, Regulator and voltage output.]
Left Rear Tire uneven tread wear is very damaging to all wheel drive systems rec replace all 4 tires Oil Change & Filter no sticker Oil Life % no sticker Tire Rotation no Engine Oil no sticker Brake Fluid 1% moisture Coolant full and 40 below Power Steering Fluid electric Air Filter did not inspect Cabin Filter did not inspect Fuel Filter in tank Spark Plugs / Wires clubs are due every 60,000 miles Battery Charge new today Brakes (Pads/Shoes) front are 12mm 12mm rears are 11mm 11mm all 4 rotors are dished Other ride height link and bracket brocket rec replace ride height link and bracket on control aarm
BATTERY – Remove & Replace – [Includes: Test.]
TEST DRIVE
Darelle W. gave our service a 5 star review on 6/14/2026
Vehicle came into shop for CEL and SRS warnings diagnosis, noticed long cranking time when starting. Scanned for faults, recovered code 00315A fuel tank vent valve stuck open and 0093AF ACSM right active head restraint. Performed test plan for active head rest, during testing identified a wiring issue inside seat itself(high ohms reading). Will need to remove seat to check wiring for damage. During testing for fuel tank vent valve, found valve is stuck open and not sealing off tank, long crank. Rec remove passenger seat and remove parts to expose wiring up to headrest for inspection. Rec replace purge valve to continue.
CUSTOMER STATE AIRBAG LIGHT IS ON CHECK AND ADVISE.
MULTIPOINT INSPECTION
Purge Valve
TEST DRIVE
KEN K. gave our service a 5 star review on 4/16/2026
Wiper Blades Rubber blade streak and recommend replacing Brake Fluid Brake fluid tested good Coolant Coolant tested good Valve cover is leaking recommend replacing Brakes (Pads/Shoes) 8mm fronts 6mm rear Right Rear Tire Tire is starting to balloon on the side wall recommend getting a new tire
DRIVE BELT TENSIONER/IDLER – Remove & Replace – 28i
TEST DRIVE
DENISE C. gave our service a 5 star review on 3/30/2026