Mercedes-Benz

2016 Mercedes-Benz E350

CRM Mitchell1 2023-11-11T23:01:05+00:00

Mileage

94,992

Service Date

11/6/2023

Services Performed

• Technician was able to confirm customers concern. Vehicle is leaking oil technician was able to trace oil leak coming from brake vacuum line at this time technician recommends to replace vacuum line and also replacing cab magnet plug as a first step and recheck to see if there’s any additional oil leaks based on history and miles of vehicle, vehicle may be due for other services.
• 31 INSPECTION
• Vacuum Hose – Remove And Replace
• TEST DRIVE

 

TOM B. gave our service a 5 star review on 11/9/2023

2016 Mercedes-Benz E350 CRM Mitchell1 2023-11-11T23:01:05+00:00

2008 Mercedes-Benz C300

CRM Mitchell1 2023-10-06T22:03:23+00:00

Mileage

76,624

Service Date

10/3/2023

Services Performed

• INSPECT: BATTERY FLUID LEVEL Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: BRAKE SYSTEM Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: CATCH, SAFETY CATCH AND HINGES ON ENGINE HOOD Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: FLUID LEVELS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: PARKING BRAKE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Funtion test only. INSPECT: TIRES/SPARE TIRE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Correct tire inflation pressure and check for tire damage. REPLACE: ENGINE OIL Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. REPLACE: ENGINE OIL FILTER Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. RESET: FSS DISPLAY Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.
• TEST DRIVE

 

CHRIS W. gave our service a 5 star review on 10/5/2023

2008 Mercedes-Benz C300 CRM Mitchell1 2023-10-06T22:03:23+00:00

2013 Mercedes-Benz E350

CRM Mitchell1 2023-10-03T22:01:04+00:00

Mileage

64,300

Service Date

9/28/2023

Services Performed

• technician confirmed, HVAC blower fan noise when operating. Confirm rodent activity in engine Bay. Technician was able to follow rodent activity along. Firewall technician notes blower motor is full of debris from rodent making a nest. At this time technician recommends to remove blower motor, clean it, and replace cabin filter, hopes blower motor not to be compromise. If so, technician recommend to replace blower motor. Technician notes based on history and miles of vehicle, vehicle may be due for other services
• 31 INSPECTION
• technician replaced cabin air filter. Remove blower motor and clean HVAC system as best as possible. Reassembled confirm no noise is longer present. Also took vehicle on road test on road test did get warning light for hood to be open. Would need time to diagnose.
• TEST DRIVE

 

NISTON F. gave our service a 5 star review on 9/29/2023

2013 Mercedes-Benz E350 CRM Mitchell1 2023-10-03T22:01:04+00:00

2012 Mercedes-Benz C300

CRM Mitchell1 2023-09-10T22:00:56+00:00

Mileage

102,689

Service Date

9/8/2023

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION
• TEST DRIVE

 

RANDY J. gave our service a 5 star review on 9/9/2023

2012 Mercedes-Benz C300 CRM Mitchell1 2023-09-10T22:00:56+00:00

2009 Mercedes-Benz ML320

CRM Mitchell1 2023-08-26T22:00:41+00:00

Mileage

91,661

Service Date

8/4/2023

Services Performed

• ENGINE OIL COOLER – Remove & Replace – [Includes: R&I Intake Manifold Gaskets.] – [DOES NOT include flush systems.]
• 31 INSPECTION
• ENGINE MOUNT – Remove & Replace – All
• TRANSMISSION MOUNT – Remove & Replace – Rear
• PERFORM LUBE, OIL, AND FILTER CHANGE.
• TEST DRIVE

 

ROY C. gave our service a 5 star review on 8/25/2023

2009 Mercedes-Benz ML320 CRM Mitchell1 2023-08-26T22:00:41+00:00

2007 Mercedes-Benz E350

CRM Mitchell1 2023-08-05T22:01:25+00:00

Mileage

184,522

Service Date

8/2/2023

Services Performed

• AIR CLEANER ELEMENT – Remove & Replace – Both
• SPARK PLUGS – Remove & Replace
• TEST DRIVE

 

CYNTHIA S. gave our service a 5 star review on 8/4/2023

2007 Mercedes-Benz E350 CRM Mitchell1 2023-08-05T22:01:25+00:00

2013 Mercedes-Benz GLK350

CRM Mitchell1 2023-07-31T22:00:40+00:00

Mileage

114,662

Service Date

7/28/2023

Services Performed

• CONTROL ARM – Remove & Replace – 4Matic,Base ALL- [DOES NOT include alignment.]
• TEST DRIVE

 

BECKY M. gave our service a 5 star review on 7/30/2023

2013 Mercedes-Benz GLK350 CRM Mitchell1 2023-07-31T22:00:40+00:00

2016 Mercedes-Benz CLA250

CRM Mitchell1 2023-07-23T22:00:33+00:00

Mileage

74,563

Service Date

7/20/2023

Services Performed

• INSPECT: AXLE BALL JOINTS & RUBBER BUSHINGS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: BATTERY Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check battery condition using "Midtronics MCR 717" tester. INSPECT: BATTERY FLUID LEVEL Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: BRAKE SYSTEM Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: CATCH, SAFETY CATCH AND HINGES ON ENGINE HOOD Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: CHASSIS' BODY NUTS & BOLTS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: FLUID LEVELS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: LEAKAGE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: PARKING BRAKE Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Function test only. INSPECT: POLY-V-BELT Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. INSPECT: SEAT BELTS Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check for damage and proper function. INSPECT: STEERING SYSTEM Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the […]
  

2016 Mercedes-Benz CLA250 CRM Mitchell1 2023-07-23T22:00:33+00:00

2005 Mercedes-Benz SL500

CRM Mitchell1 2023-06-30T22:02:48+00:00

Mileage

89,449

Service Date

6/27/2023

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION
• TEST DRIVE

 

Lana B. gave our service a 5 star review on 6/29/2023

2005 Mercedes-Benz SL500 CRM Mitchell1 2023-06-30T22:02:48+00:00

2018 Mercedes-Benz C300

CRM Mitchell1 2023-06-22T22:00:32+00:00

Mileage

27,620

Service Date

6/5/2023

Services Performed

• TECHNICIAN CONFIRMED CHECK ENGINE WARNING ON. TECHNICIAN SCANNED VEHICLE AND FOUND FAULTS STORED RELATED TO ENGINE CRANKCASE VENTILATION SYSTEM. TECHNICIAN REMOVED LOWER ENGINE COVERS/SHEETS TO ACCESS AND WORKED THROUGH TEST PLANS. TECHNICIAN CHECKED AND CONFIRMED POWER SUPPLY. TECHNICIAN TRACED CONCERN TO FAULTY PCV UNIT, INTERNAL ACTIVATOR FAULTY. TECHNICIAN RECOMMENDS REPLACING FAULTY PCV ACTUATOR WITH HOSES AS A FIRST STEP.
• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION
• TEST DRIVE

 

PETER L. gave our service a 5 star review on 6/20/2023

2018 Mercedes-Benz C300 CRM Mitchell1 2023-06-22T22:00:32+00:00