BMW

2014 BMW 550i

CRM Mitchell1 2023-09-24T04:33:52+00:00

Mileage

97,967

Service Date

9/11/2023

Services Performed

• BRAKE FLUID FLUSH-ALL 4 WHEELS
• technician note on inspection engine cover is missing based on history of vehicle, vehicle is due for other services. Also check engine light is on.
• TEST DRIVE

 

RODDIE H. gave our service a 5 star review on 9/23/2023

2014 BMW 550i CRM Mitchell1 2023-09-24T04:33:52+00:00

2011 BMW Z4

CRM Mitchell1 2023-09-18T22:00:54+00:00

Mileage

41,895

Service Date

9/13/2023

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION – TOP OFF FLUIDS
• TEST DRIVE

 

IRINE K. gave our service a 5 star review on 9/16/2023

2011 BMW Z4 CRM Mitchell1 2023-09-18T22:00:54+00:00

2008 BMW 328xi

CRM Mitchell1 2023-09-09T22:00:54+00:00

Mileage

118,280

Service Date

8/29/2023

Services Performed

• TECHNICIAN PERFORMED POST INSPECTION PURCHASE, FOUND MOSTLY OLD STORED FAULTS SOME RELATED TO LIGHTS, RELATED TO TAILLIGHT AND TRUNK LID HOUSING. TECHNICIAN FOUND BATTERY TO BE WEAK, STARE OF CHARGE AND HEALTH BETWEEN 77%-90%. IBS IS OUTDATED AND NO HISTORY OF REPL/REG (90AH-NORMAL LEAD. COOLANT DRIED RESIDUE ON UPPER RADIATOR HOSE; WHICH TECHNICIAN ADVISES TO MONITOR. TECHNICIAN NOTES MULTIPLE OIL LEAKS, MAINLY VALVE COVER ASSEMBLY AND ECC. SHAFT SENSOR; WHICH TECHNICIAN RECOMMENDS REPLACING BOTH AND MONITORING OIL PAN GASKET LEAK. TECHNICIAN ADVISES TO MONITOR CLUNK TYPE NOISE FROM POSSIBLY POWERTRAIN SYSTEM IN WHICH HE RECOMMENDS REPLACING ALL FLUIDS AND TO MONITOR. LASTLY, TECHNICIAN NOTES BASED ON MILEAGE OF VEHICLE, VEHICLE IS DUE FOR THE FOLLOWING SERVICES: SPARK PLUGS; CABIN AND AIR FILTERS; BRAKE, COOLANT, AND POWER STEERING FLUSHES.
• VALVE COVER – Remove & Replace – Eng CD N52
• ADDITIONAL TIME -Eccentric Shaft Sensor
• PERFORM LUBE, OIL, AND FILTER CHANGE.
• BRAKE PAD WEAR SENSOR – Remove & Replace – One REAR
• TEST DRIVE

 

MICHELLE M. gave our service a 5 star review on 9/7/2023

2008 BMW 328xi CRM Mitchell1 2023-09-09T22:00:54+00:00

2008 BMW 328i

CRM Mitchell1 2023-07-26T22:01:18+00:00

Mileage

114,656

Service Date

7/24/2023

Services Performed

• TECHNICIAN SCANNED VEHICLES CHECK ENGINE LIGHT AND FOUND P0301 WHICH IS RELATED TO CYLINDER MISFIRE #1, SWAPPED IGNITION COILS # 1&2 AND SWAPPED SPARK PLUGS # 1&3. TECHNICIAN THEN CLEARED CODES AND ROAD TESTED VEHICLE AND RE SCANNED VEHICLE AND FOUND A MISFIRE ON CYLINDER #2. TECHNICIAN RECOMMENDS REPLACING ALL 6 IGNITION COILS AND REAR BRAKES. TECHNICIAN ALSO NOTES LAMP MALFUNCTION LIGHT IS PRESENT IN VEHICLE DASH.
• PERFORM LUBE, OIL, AND FILTER CHANGE.
• PERFORM MULTIPOINT INSPECTION
• IGNITION COIL – Remove & Replace –
• TEST DRIVE

 

MARGO M. gave our service a 5 star review on 7/25/2023

2008 BMW 328i CRM Mitchell1 2023-07-26T22:01:18+00:00

2005 BMW 325Ci

CRM Mitchell1 2023-06-30T22:02:45+00:00

Mileage

77,278

Service Date

6/27/2023

Services Performed

• TECHNICIAN ROAD TESTED VEHICLE AND CONFIRMED TRACTION CONTROL AND BRAKE WARNING LIGHTS ON. TECHNICIAN THEN SCANNED AND FOUND FAULTS IN ANTI LOCK BRAKE SYSTEM. TECHNICIAN WORKED THROUGH TEST PLANS, CONFIRMED WHEEL SPEED AND BRAKE SWITCH SIGNAL(S). TECHNICIAN FOUND FRONT AXLE AND REAR AXLE CIRCUITS BRAKE PRESS DISCREPANCIES-2.48-4.18 BAR AND FRONT -1.2 REAR. LATERAL ACCELERATION, ROTATIONAL SPEED, STEERING ANGLE, BRAKE FLUID LEVEL, CURRENTLY ALL WITHIN SPECS. TECHNICIAN RECOMMENDS REPLACING BOTH DSC PRESS SENSORS WITH OEM PARTS AS A FIRST STEP, BEFORE FURTHER DIAGNOSIS OF ABS, DSC, BRAKE SYSTEMS. BASED ON MILEAGE AND HISTORY, VEHICLE IS DUE FOR SPARK PLUGS, TRANSMISSION , R.DIFF FLUIDS, POWER STEERING AND COOLANT FLUSH(ES), CABIN AND FUEL FILTER(S)
• 31 INSPECTION
• TEST DRIVE

 

FRED V. gave our service a 5 star review on 6/29/2023

2005 BMW 325Ci CRM Mitchell1 2023-06-30T22:02:45+00:00

2009 BMW Z4

CRM Mitchell1 2023-06-26T22:01:44+00:00

Mileage

125,977

Service Date

6/9/2023

Services Performed

• PERFORM LUBE, OIL, AND FILTER CHANGE.
• technician notes based on inspection found that brakes are squeaking front brakes are at 10 mm rear brakes are about 6 mm both of them over 50%. Technician also notes there are some coolant residue present. Also noticed left washer nozzle is not working properly tech would need time to diagnose based on history and miles on vehicle, vehicle may be due for other services.
• TEST DRIVE

 

RONALD T. gave our service a 5 star review on 6/21/2023

2009 BMW Z4 CRM Mitchell1 2023-06-26T22:01:44+00:00

2013 BMW 135i

CRM Mitchell1 2023-06-18T22:00:37+00:00

Mileage

40,558

Service Date

6/13/2023

Services Performed

• TECHNICIAN CONFIRMED CHECK ENGINE WARNING ON AND INTERMITTEN ROUGH IDLE. TECHNICIAN SCANNED AND FOUND MULTIPLE FAULTS STORED RELATED TO 1) MISFIRES 2) MASS AIR FLOW 3) MIXTURE CONTROL. TECHNICIAN WORKED THROUGH TEST PLANS, SMOKE TESTED AND FOUND GROSS AIR LEAK (UN-METERED) FROM UPPER INTAKE CHARGE PIPE (#13.71.7.615.026) TECHNICIAN RECOMMENDS REPLACING FAULTY PIPE AS A FIRST STEP, THEN RECHARGING IGNITION AND FUEL SYSTEMS. TECHNICIAN NOTES BASED ON MILEAGE AND HISTORY VEHICLE IS DUE FOR: SPARK PLUGS, AIR AND CABIN FILTER(S) TRANSMISSION AND R. DIFF FLUID(S), POWER STEERING AND BRAKE FLUSH(ES). TECHNICIAN ALSO NOTES OIL LEAK FROM OIL FILTER HOUSING GASKETS, WHICH TECHNICIAN RECOMMENDS REPLACING BY NEXT SERVICE
• Intercooler Pipe – REMOVE AND REPLACE
• 31 INSPECTION
• TEST DRIVE

 

DAVID M. gave our service a 5 star review on 6/17/2023

2013 BMW 135i CRM Mitchell1 2023-06-18T22:00:37+00:00

2005 BMW Z4

CRM Mitchell1 2023-04-18T22:01:38+00:00

Mileage

49,378

Service Date

4/13/2023

Services Performed

• TECHNICIAN CONFIRMED CHECK ENGINE WARNING AND ROUGH RUNNING. TECHNICIAN SCANNED AND FOUND MULTIPLE STORED FAULTS RELATED TO 1) UNDER VOLTAGE, 2) MISFIRE, 3) HOT FILM AIR MASS FLOW SENSOR, 4) THROTTLE, 5) INTAKE TEMPERATURE. TECHNICIAN WORKED THROUGH TEST PLANS, FOUND BATTERY TO BE WEAK AT 8.9V, DATED JUNE 21- PERFORMED RE CHARGE, TESTED PRIMARY AND SECONDARY IGNITION SYSTEMS. SMOKE TESTED FOR POSSIBLE AIR/VACUUM LEAKS- NONE WERE FOUND. TECHNICIAN ATTEMPTED TO RE INITIAL THROTTLE POSITION, UN-SUCCESSFUL. TECHNICIAN REMOVED INTERNAL BOX BOOT TO VISUALLY ACCESS AND FOUND FOREIGN OBJECT AIR BOX / MASS AIR SENSOR ??? WEDGED INTO THROTTLE PLATE. TECHNICIAN RECOMMENDS TO REMOVE AIR BOX AND THROTTLE BODY TO ACCESS, CLEAN AND RE INITIALIZE THROTTLE BODY AND RE CHECK AS A 1ST/ NEXT STEP. TECHNICIAN NOTES BASED ON MILEAGE VEHICLE IS DUE FOR: TRANSMISSION FLUID AND REAR DIFF, SPARK PLUGS, AIR FILTER AND CABIN FILTER, AND OIL CHANGE.
• BATTERY – Remove & Replace –
• REMOVE AIR BOX AND THROTTLE BODY TO ACCESS, CLEAN AND RE INITIALIZE THROTTLE BODY
• 31 INSPECTION
• TEST DRIVE

 

FERNANDO A. gave our service a 5 star review on 4/17/2023

2005 BMW Z4 CRM Mitchell1 2023-04-18T22:01:38+00:00

2012 BMW X5

CRM Mitchell1 2023-04-12T21:57:56+00:00

Mileage

101,774

Service Date

3/29/2023

Services Performed

• CUSTOMER STATES VEHICLE NEEDS HIGH PRESSURE PUMP
• TECHNICIAN ATTEMPTED TO ROAD TEST VEHICLE AND FOUND EXTENSIVE LONG CRANK, NO BOOST, AND ENGINE GOES INTO LUMP MODE. TECHNICIAN SCANNED AND RETRIEVED FAULT MEMORY BEFORE PERFORMING FUEL INJECTOR PUMP REPLACEMENT. AS PER CUSTOMER REQUEST. REPLACED CUSTOMER PROVIDED, NON OE, UN-BRANDED HIGH PRESSURE FUEL PUMP. ATTEMPTED SECOND ROAD TEST AND FOUND SAME SYMPTOMS AND NO CHANGE. TECHNICIAN NOTES DIAGNOSIS WOULD BE RECOMMENDED AND USING ONLY OE/DEM BMW PARTS ONLY. (FUEL INJECTORS ALSO APPEAR NON OE, RE-MAIN.)
• TECHNICIAN NOTES IT WAS DIFFICULT TO CONNECT & COMMUNICATE WITH SCANNING EQUIPMENT. UPON FURTHER INSPECTION FOUND OBDII PORT INCORRECTLY POSITIONED, ALSO FOUND ELECTRICAL TAPE @ OBDII HARNESS; DOES NOT APPEAR ORIGINAL. TECHNICIAN SCANNED AND FOUND FAULTS STORED RELATED TO FUEL SYSTEMS. TECHNICIAN WORKED THROUGH TEST PLANS AND CHECKED BOTH LOW AND HIGH PRESSURE FUEL SYSTEMS. CHECKED PRIMARY AND SECONDARY IGNITION SYSTEMS; CONFIRM IGNITION COILS NOT OE/OEM (AFTER-MARKET NO-NAME) & SPARK PLUGS ARE BOSCH (OEM BRAND). TECHNICIAN FOUND FUEL RAIL READINGS ERRATIC AND AT TIMES EXTREMELY BELOW SPECS @ 7.53 BAR. TECHNICIAN CONFIRMED CURRENT PRESSURE SENSOR HAS BEEN REPLACED WITH OEM PART (BOSCH). SUSPECT CURRENT CONCERN RELATED TO AN ELECTRONIC COMMAND ISSUE FROM DME. CONFIRMED DME SOFTWARE OUTDATED AND BOTH BATTERY HEALTH / CHARGE PERCENTAGES VERY POOR (DATED 2015). TECHNICIAN RECOMMENDS TO REPLACE BATTERY (90AH AGM) AND RE-PROGRAM DME WITH LATEST ISTA (BMW) VERSION AS A NEXT STEP.
• 31 INSPECTION
• TEST DRIVE
• BATTERY – Remove & Replace –
• REPROGRAM DME
• TECHNICIAN REPLACED AFTER MARKET IGNITION COILS AND CONFIRMED IMPROVEMENT IN ENGINE PERFORMANCE. MINOR AND INTERMITTENT ENGINE MIS/SPUTTERING STILL FELT. TECHNICIAN RECOMMENDS DRIVING VEHICLE WITH CUSTOMER BEFORE CONDEMNING FUEL INJECTORS. TECHNICIAN NOTES DURING COLD START THE NEXT MORNING FOUND POWER MANAGEMENT (BATTERY) MESSAGE ON. FOUND FAULT 387F-STANDBY CURRENT VIOLATION STORED AGAIN. FURTHER DIAGNOSIS WOULD BE NEEDED.
• INJECTORS &/OR FUEL RAILS – Remove & Replace – 35i One

 

MIKE H. gave our service a 5 star review on 4/11/2023

2012 BMW X5 CRM Mitchell1 2023-04-12T21:57:56+00:00

2011 BMW 335is

CRM Mitchell1 2023-03-21T21:58:07+00:00

Mileage

121,886

Service Date

3/15/2023

Services Performed

• TECHNICIAN WAS ABLE TO CONFIRM CHECK ENGINE WARNING ON, SCANNED AND FOUND FAULTS STORED RELATED TO 1) FUEL SYSTEM 2) VANOS 3) EVAP SYSTEM. TECHNICIAN FOCUSED ON FUEL SYSTEM AND WORKED THROUGH TEST PLANS, TESTED PUMP(S) ACTIVATION, MONITORED EKPS LOW PRESSURE CONTROL, MEASURED AND FOUND LOW PRESSURE CONSTANCY IN SPECS OF 5 BAR; FOUND INTERMITTENTLY HIGH PRESSURE READINGS BELOW SPEC OF 5O BAR. TECHNICIAN TESTED AFTER MARKET BATTERY SHOWING WEAK, UNDER PERFORMING AND NOT RELATED TO DME. TECHNICIAN RECOMMENDS TO REPLACE BATTERY (90AM) NORMAL LEAAD ACID AND REG, REPLACE LOW PRESSURE FUEL PUMP, AND REPLACE EKPS MODULE WITH REPROGRAMMING AND VEHICLE CODING AS A FIRST STEP BEFORE CONDEMNING HIGH PRESSURE PUMP (POSSIBLY THE SECOND STEP) TECHNICIAN NOTES BAD OIL LEAK(S); OIL FILTER HOUSING GASKETS AND UPPER RADIATOR AND MICKEY HOSE(S) BOTH BADLY SATURATED AS WELL AS BELT SYSTEM IS BADLY SATURATED. VEHICLE IS DUE FOR MULTIPLE SERVICES. LASTLY TECHNICIAN NOTES ENGINE HAS MULTIPLE AFTERMARKET PERFORMANCE PARTS INSTALLED. TUNE?
• 31 INSPECTION
• TEST DRIVE

 

ARRIANA Y. gave our service a 5 star review on 3/20/2023

2011 BMW 335is CRM Mitchell1 2023-03-21T21:58:07+00:00